Some Samsung AI fridges in South Korea lost cooling, touch controls and interior lights after an internal test build was mistakenly sent in a SmartThings update. Samsung says it stopped the rollout and will send engineers; users reported no service bookings until after Chuseok.
The Bespoke AI 4-Door Refrigerator was the main model affected. Users told TechRadar that restarting the appliance or removing and re-adding it in SmartThings did not fix the problem. Some users said they used dry ice and cooler boxes to protect groceries while waiting for technicians. The article reported no public mention of compensation for spoiled food and said the problem did not affect Samsung refrigerator owners outside South Korea.
