Meta’s Muse AI agent can carry out tasks such as ordering groceries, booking appointments and planning travel. CEO Mark Zuckerberg unveiled a keychain-size Muse Charm for phone-free use Wednesday, and Meta said Muse will reach its smart glasses over the coming months.
Zuckerberg also announced Muse Realtime Avatar, which lets users converse with the app in real time through an AI avatar. Users have reported that Muse helped cancel forgotten subscriptions and negotiate a lower internet bill; other reported uses include product returns and navigating automated customer service.
Cybersecurity consultant Tate Jarrow said he would not trust Meta with the personal-data access Muse may require. Objective-See co-founder Patrick Wardle warned that the access Muse needs could let local malware or attackers invisibly hijack a user's digital life and advised users not to install it. Zuckerberg said a secure credential store is designed to prevent Muse from reading passwords and credit-card details, and that Meta plans an optional higher-security setting inaccessible even to the company. Screenshots posted on social media show Amazon denying Muse access to its website, citing its terms against unauthorized AI.
