Apple says an update coming early next week will address a bug affecting some iPhone 18 Pro and Pro Max models. A failed Face ID check during app authentication can make affected phones briefly freeze and restart; Apple has not named the update or given an exact release date.
The issue is intermittent and does not affect every iPhone 18 Pro or Pro Max. MacRumors reports Apple is testing iOS 27.0.1 as a likely vehicle for the fix, but Apple has not confirmed that version.
The article suggests resetting or re-enrolling Face ID as optional troubleshooting while waiting. If freezes and restarts continue after the update, it recommends contacting Apple Support.
