Florida Army veteran Kia Love says a solar system she bought in 2016 did not cut her electric bill and added a $175 monthly payment. Her loan rose from about $16,000 to more than $24,000 after two years; she says a technician later found it was improperly installed.
Love said the salesperson promised the panels could bring her bill to zero and cited a federal tax benefit, but she later learned she did not qualify because of her disabled-veteran income. Her debt was transferred from Mosaic Solar to Solar Servicing. Attorney Joshua Horton said lenders commonly sell bundled debt portfolios before bankruptcy, after which third-party investors may keep collecting even if borrowers did not receive promised benefits.
Horton said some solar loans have UCC-1 filings that are not traditional liens but can cloud a property's title and hinder refinancing or sale. Love believes a filing may be one reason her house remains on the market. WKMG's checklist advised consumers not to sign the same day, to verify tax-credit eligibility and contract terms, compare companies, and get system details, warranties and service terms in writing.
